Retail Den Newsletter JUNE 2018

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Retail Den Newsletter 2018

Retail Customer Service Training
Retail customer service must be at a high level to ensue customer are not only happy with the product they are purchasing but also with the level of service they receive. This will mean the difference between having a once off customer and a live long customer that refers you to family and friends. Looking at training your staff in this? Look no further than Paramount Training! Book your session in Brisbane, Melbourne, Adelaide, Canberra, Perth, Darwin, Sydney and all around Australia to train your team!


Kmart's Competition takes savage swipe
SOMETIMES it can seem like Instagram and Facebook were exclusively created to distribute pictures of Kmart homewares or hacks made from Kmart products. From 35 Nordic foot condos and perfectly organised pantries due to the business's cheap selection of canisters, to alloy garden pots turned to children stationery organisers -- societal websites is alight with Kmart customers marvelling at its products.

Mortgage Option hit by Agent unrest
Mortgage Option shares have plunged since the mortgage agent faces accusations of building a business model on the mistreatment of franchisees. Mortgage Option stocks have slumped more than 20 percent following the mortgage broker became the latest company to face accusations of mistreating franchisees. Fairfax Media and the ABC have reported that Mortgage Choice franchisees may establish legal action against the company over its remuneration structure.

The key to successfully managing a casual work
As a small business owner in the retail goods space, it's very likely that a good part of your team is likely made up of casual or seasonal employees. Are you currently across everything you want to know about their work rights? Have you got a plan in place for keeping good casual workers? And how are you currently set to train those employees for personal and career growth? Listed below are our best-practice hints. Clarify holiday times and punishment Prices.

Training Recommendations to take your team to another level
Team training might not be a priority for your business at the moment, but it's vital for taking your workers to the next level. As a pioneer in the retail services space, it is your job to be certain that the staff is constantly'on' and constantly improving. To get started, here are a few useful tools and techniques to get a better office -- and a more productive team. Teach staff members how THEY want to be trained.

Australian online retail sales are soaring
Australian retail sales grew by a paltry 2.6% in the 12 months to April, according to official statistics published by the Australian Bureau of Statistics (ABS).

 Developing your writing abilities will help you also communicate freely.  Contemplate whether it is necessary to offer criticism to your employees every day.  Learning how to make your writing can increase your professionalism.  Never underestimate your team.  The high points of a working job is often the training aspect where they learn new things.

 Make an effect on anyone by using questions.  Use research to make more impact and inspire.  Knowing a skill and not sharing it can have a detrimental impact on your business team.  Your job may be enjoyable it might just want a change of perception.  Clean and organised officespaces will make it possible for you to focus your attention on more important things.